Trouble with bounce handler

We are set up to use AWS SES for out outbound mail and are using a MS Exchange server to handle the bounce messages.
The problem is that we get the error
Laminas\Mail\Exception\RuntimeException: Bounce connection error: cannot login, user or password wrong
src/XF/Mail/Storage/Imap.php:34
We believe we have the correct bounce@mydomain.org email address for bounce but we do not know much about Exchange.
Is it necessary to have the bounce handler on the same domain as the site? Our site...

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