Password reset request not working (not receiving it)

When I request my password from my xenforo site, I get no actual password request email. I went into myphpadmin and checked and the email address for my account is correct. Any idea why this is happening ? The only thing I notice different about my account vs other users is my style ID says 2 where everyone else is 0. Also checked spam its not there. Thanks. my site is: Sonic Visions.

I also tried to access my admin panel by going to...

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