Message Icon (Red) Number mismatched with actual number of new messages

Recently upgraded to 2.3

A number of users have reported that they are getting the RED alert icon hovering over their message/mail icon and that upon entering their messages, they notice that the number displayed in red is not the same as the actual number of messages.

The issue has been "resolved" by some people by logging out and logging back in, or refreshing. However, some members haven't been able to "resolve" it by using the same methods on their own. I have a lot of older users on...

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